Facebook Doesn’t Tell Users Everything It Really Knows About Them
The site shows users how Facebook categorizes them. It doesn’t reveal the data it is buying about their offline lives.
By Julia Angwin, Terry Parris Jr., Surya Mattu/ ProPublica
Dec 28 2016
Facebook has long let users see all sorts of things the site knows about them, like whether they enjoy soccer, have recently moved, or like Melania Trump.
But the tech giant gives users little indication that it buys far more sensitive data about them, including their income, the types of restaurants they frequent and even how many credit cards are in their wallets.
Since September, ProPublica has been encouraging Facebook users to share the categories of interest that the site has assigned to them. Users showed us everything from “Pretending to Text in Awkward Situations” to “Breastfeeding in Public.” In total, we collected more than 52,000 unique attributes that Facebook has used to classify users.
Facebook’s site says it gets information about its users “from a few different sources.”
What the page doesn’t say is that those sources include detailed dossiers obtained from commercial data brokers about users’ offline lives. Nor does Facebook show users any of the often remarkably detailed information it gets from those brokers.
“They are not being honest,” said Jeffrey Chester, executive director of the Center for Digital Democracy. “Facebook is bundling a dozen different data companies to target an individual customer, and an individual should have access to that bundle as well.”
When asked this week about the lack of disclosure, Facebook responded that it doesn’t tell users about the third-party data because it’s widely available and was not collected by Facebook.
“Our approach to controls for third-party categories is somewhat different than our approach for Facebook-specific categories,” said Steve Satterfield, a Facebook manager of privacy and public policy. “This is because the data providers we work with generally make their categories available across many different ad platforms, not just on Facebook.”
Satterfield said users who don’t want that information to be available to Facebook should contact the data brokers directly. He said users can visit a page in Facebook’s help center, which provides links to the opt-outs for six data brokers that sell personal data to Facebook.
Limiting commercial data brokers’ distribution of your personal information is no simple matter. For instance, opting out of Oracle’s Datalogix, which provides about 350 types of data to Facebook according to our analysis, requires “sending a written request, along with a copy of government-issued identification” in postal mail to Oracle’s chief privacy officer.
Users can ask data brokers to show them the information stored about them. But that can also be complicated. One Facebook broker, Acxiom, requires people to send the last four digits of their social security number to obtain their data. Facebook changes its providers from time to time so members would have to regularly visit the help center page to protect their privacy.
One of us actually tried to do what Facebook suggests. While writing a book about privacy in 2013, reporter Julia Angwin tried to opt out from as many data brokers as she could. Of the 92 brokers she identified that accepted opt-outs, 65 of them required her to submit a form of identification such as a driver’s license. In the end, she could not remove her data from the majority of providers.